THE VIBE - Privacy Statement

This is the privacy statement of THE VIBE, part of Eindhoven247 B.V., and can be reached via https://www.thisisthevibe.com.

We want you to be sure that your personal details are in safe hands. We, therefore, treat this information with care and want to be as transparent as possible. That is why below you can read exactly what we use your information for. If you have any questions, please contact us by using our contact details at the bottom of this statement.

How safe are my details?

In order for the online purchase process to run as smoothly as possible, we need certain information from you. All information you leave with us will be stored in our secure database via a secure SSL connection. This means that only a few trusted persons have access to this database. All personal data such as payment or address details are only used internally and by our payment provider to successfully complete the payment and send your order. Without your consent or other legal bases, nothing else will be passed on to third parties for commercial or other purposes.

What do you know about me?

We collect your data on the basis of legitimate interest. This means that we need your information to successfully deliver the order to you. We process this information to implement the mutual purchase agreement if you place an order in our webshop. To keep in touch with each other about our offer and service, we ask for information from you to be able to reach you even after your purchase. This way we hope you will purchase more from us in the future. For this, we will of course ask for your permission first. To be more precise, we process the following information from you:

First name & surname: we would like to be able to speak to you personally.
Address, city, and country: for the delivery of the order.
E-mail address: for sending the confirmation e-mail of your order.
Telephone number: if we need to reach you quickly, we would like to be able to call or WhatsApp you.
Payment details: paying for your order is necessary to proceed and this is done via our secure payment environment. We need your details in order to link to our payment partners such as iDeal, Visa, Mastercard. We have a processing agreement with all our payment partners.
IP address: your IP address is stored when placing an order. Via your IP address, we can recognize you once you enter the webshop.
Data that we collect via cookies such as website and click behavior: in order to be able to offer the functionalities on our website, to gain insight into the behavior of visitors, we use cookies. For more information about this, please read our cookie statement.

What about promotions?

If you want to participate in one of our promotions, we may ask you for your name, address, email address, and/or social media account. This way we can reach you if you are one of the lucky winners and we also measure the response to our promotions. We will store this information until the promotion is over and three months after that. This way we can easily access your information if you have any questions about the promotion after this period.

To which third parties do you provide my data?

Your details may be passed on to the following third parties:

Payment services;
Payment Service Providers;
Tax and Customs Administration;
Cookie parties (see the cookie statement);
ICT service provider such as our website developers.

With the exception of the parties mentioned above, we will under no circumstances give your personal data to other companies or institutions, except when we are legally obliged to do so (e.g. if the police demand this in case of a crime).

What are my rights?

You are in charge of your own data. This means that you have the following rights:

- To get an explanation about what personal data we have and what we do with it;
- To have access to the exact personal information we have;
- To have errors corrected;
- To have (outdated) personal data removed;
- Withdrawing permission;
- Restricting your data processing;
- Obtain your personal details in a digitally readable standard format in order to transfer them;
- Objecting to a particular use;
- The right with regard to automatic decision-making and profiling, i.e. the right to ask us how decisions were made and to check whether these decisions are justified.

Would you like to view your personal data? Or maybe you want to change something or have it removed from our system? No problem, that's your right. Then please contact us. If you have any questions or would like to have your data permanently removed, please contact our customer service via the details at the bottom of this statement.

Please note that you always clearly indicate who you are, so we can be sure that we do not change or delete the data of the wrong person. We will meet your request within 30 days. However, this period may be extended if the request is complex. If we extend this period, we will inform you in time.

Who is responsible for my data?

Eindhoven247 B.V. (Stichting Eindhoven Marketing)
Begijnenhof 4-6, 5611 EL Eindhoven
+31 40 70 74 040
E-mail: info@eindhoven247.nl
Chamber of Commerce number: Eindhoven 64567230
VAT identification number: NL855722769.B01